Ordering Policies

We appreciate your business with Xtreme Discount Cycle and do our best to offer:

1. Top notch products 
2. A solid reputation 
3. Knowledgeable and courteous customer support 
4. Detailed descriptions of products with photos
5. Worldwide shipment of most items 
6. A variety of payment options
7. A fair policy concerning returns and exchanges
 
8. Low prices

REPUTATION
Xtreme Discount Cycle (XDC) has a solid reputation as a company dedicated to “X-ellent” customer service and outstanding products. See what other satisfied customers say about us via Ebay’s system of customer feedback. This is available for viewing 24/7 and is testimony of our commitment to “X-ellence!

It is important for you the customer to read the following sales policy because it includes IMPORTANT information concerning use of our products, purchasing our products and product return. Each sale transaction implies that the customer has read and accepted XDC’s policy which follows:

 Detailed information is provided for each product that we sell. Since legal municipal codes vary concerning the use of some of our products, our recommendation is to check local legal codes prior to purchase. By purchasing our products, the customer assumes all responsibility for obtaining and complying with legal requirements and releases XDC from all liability concerning the use of our products. Purchasing any product from XDC is evidence of complied consent to this policy.  

SHIPPING
 We ship all listed items to all lower states within the continental US. Method of shipping varies depending on the item. For most items the delivery time will be stated in the product’s description. Unless otherwise indicated, international orders which include HI, AK, Canada, Europe, Asia, Africa, Mexico and other countries with the exclusion of Canada, will ship USPS Express, FedEx, or UPS shipping. Overnight or next day shipping is currently unavailable.

PAYMENT METHODS ACCEPTED
  Visa, Master Card, Discover, American Express, Pay Pal, money orders.

RETURNS AND EXCHANGES
To express XD Cycle’s commitment to excellence, we provide a full refund of the purchase price of our products minus shipping fees within 30 days of the date of purchase. Refunds will be refused if credible evidence shows that a product has been damaged as a result of an improper installation attempt by the customer or from damage that occurs as a result of sloppy packaging during the return process. Sorry but OEM bodywork and fairings are excluded from refunds or exchanges and unless damaged during shipment, sales for these items are final.

A Return Authorization Numbers (RA number) is required for all returns and must be obtained before a refund or exchange is granted.  This number must be CLEARLY written on the outside of the return packaging and is obtained via phone call or email. All original packaging material and instructions MUST be included with the return and in good condition. There are NO exceptions to this policy.

PRIVACY STATEMENT
At XD Cycle, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, phone number, mailing address, credit card number, expiration date, and security code. This allows us to process and fulfill your order and to notify you of your order status.

When you sign up for our Mailing List, we need only an e-mail address--which we use to send information about new products. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site.

How does XD Cycle protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Will XD Cycle disclose the information it collects to outside parties?
XD Cycle does not sell, trade, or rent your personal information to others. All information that is received is used by XD Cycle and XD Cycle’s affiliates (Pay Pal/Product Manufacturers) to process and ship your order.

See F.A.Q's to answer additional questions or send us an email or call us directly at sales@extremediscountcycle.com or 1-800-390-7030

XDC is an LLC. (Limited Liability Company)